01Connectify Dispatch

Field Service Management Software for IT Services Companies (MSPs)

Field Service Management Software built specifically for IT services companys who deal with ticket SLAs and recurring service contracts. Connectify configures a custom platform for your exact operation — deployed in 30 days, one monthly plan with no setup fee.

Spec sheet

Connectify Dispatch

System
Connectify Dispatch
Service
Field Service Management Software
Built for
IT Services Companies (MSPs)
Targets
ticket SLAs and recurring service contracts

30Days to a live system

Monthly base + 1% of eligible revenue
02Field Service Management Software

How Connectify Field Service Management Software Serves IT Services Companies (MSPs)

  1. An Architecture Built for Field Realities

    Your operations don't stop for bad connectivity. Our platform is architected with an offline-first methodology, ensuring crews can log data, update tasks, and access critical schematics without a live signal. Information syncs automatically once a connection is re-established, eliminating data loss and frustrating delays. This robust, distributed architecture means performance is never a bottleneck, whether you're managing a single high-rise or coordinating dozens of MEP teams across a wide territory. It’s enterprise-grade reliability designed for the unpredictable conditions of a jobsite, delivered and approved by you within 30 days.

  2. Eliminate The Chaos Of Subcontractor Workflows

    Managing dozens of subcontractors, each with their own communication methods and reporting styles, creates friction and risk. Our platform establishes a single, unified environment for all project stakeholders. Subcontractors receive work orders, submit RFIs, and report progress through one consistent interface. This creates a common operating picture, ensuring everyone is working from the same plans and real-time data. You eliminate version control issues, miscommunications, and the endless email chains that plague complex projects. Centralized control means streamlined execution, improved accountability, and a significant reduction in coordination-related delays and disputes.

  3. Amplify The Expertise Of Your Foremen

    Your most experienced foremen are your greatest asset, yet they are buried in administrative tasks. Our platform is designed to amplify their impact by automating the noise. Daily reports, crew time logging, and safety checklists are digitized and streamlined. This frees your leaders from the clipboard and tablet, allowing them to spend more time on the job site mentoring crews, solving complex problems, and ensuring quality control. We don't replace their judgment; we provide the tools that allow them to apply it more effectively across the entire project scope.

  4. Accelerate The Final Five Percent

    Project closeout is often the most painful and prolonged phase. Our platform digitizes and accelerates the entire punch list and handover process. Deficiencies are captured with photos, assigned to the responsible trade, and tracked to resolution in real-time. Digital sign-offs eliminate paperwork delays. All as-built documentation, warranties, and O&M manuals are compiled into a clean digital turnover package as the project progresses, not in a frantic rush at the end. This disciplined, system-driven approach compresses your closeout timeline, freeing up capital and personnel for the next job faster.

  5. Automate Subcontractor Compliance And Communication

    Managing subcontractor paperwork is a relentless, low-value task that consumes project management resources. We build a centralized portal where subcontractors can upload and manage their compliance documents—from insurance certificates to safety qualifications. The system automatically tracks expiration dates and flags non-compliant partners, creating a clear, auditable trail. This automated oversight reduces your administrative burden, minimizes liability, and ensures every person on site meets your project's stringent requirements without endless emails and phone calls. It’s compliance enforced by automation, not by your PMs.

  6. Accelerate Project Closeout And Digital Handover

    The final 5% of a project often creates 50% of the administrative pain, delaying final payment and straining client relationships. Our platform streamlines the entire closeout process. It automates the collection and organization of all required documentation—as-builts, O&M manuals, warranty information, and punch lists—into a comprehensive digital turnover package. By making this a continuous process throughout the project lifecycle rather than a frantic scramble at the end, you ensure nothing is missed. This leads to faster project acceptance, quicker release of retainage, and a professional final impression.

  7. Reduce Rework With Real-Time Plan Distribution

    Building from an outdated set of plans is one of the costliest and most preventable errors in construction. Our platform ensures your entire team is always working from the latest version. We provide a centralized document repository where new plan versions are instantly distributed to every connected device in the field. Foremen and subcontractors receive automatic notifications of changes, and old versions are clearly marked as superseded. This simple but powerful version control eliminates the ambiguity and confusion that leads to expensive rework, ensuring quality and accuracy from foundation to finish.

  8. Turn Raw Data Into Actionable Business Intelligence

    Your projects generate massive amounts of data every day. Most of it sits unused in spreadsheets and file folders. Our platform transforms that raw data into powerful business intelligence. We build custom dashboards that visualize key performance indicators for safety, quality, productivity, and profitability across your entire portfolio. Identify your top-performing teams, pinpoint recurring issues, and uncover trends that would be impossible to see otherwise. Stop guessing and start making strategic, data-backed decisions to improve every aspect of your operations, from bidding to closeout.

03FAQ

Frequently Asked Questions

  1. How long does ERP implementation take?

    We've redefined ERP deployment. Our agile methodology allows us to deliver your complete, custom ERP & Finance Core in just 30 days. Traditional implementations can take months or even years, causing massive disruption. We focus on building a powerful, stable foundation first, getting you operational faster. This accelerated timeline means you start realizing a return on your investment almost immediately, without the prolonged pain of a typical enterprise software rollout.

  2. What kind of AI capabilities are included?

    Our ERP & Finance Core leverages AI to transform your financial data into a strategic asset. We integrate intelligent automation for tasks like invoice processing and reconciliation, reducing manual effort and errors. The system also provides AI-powered analytics for cash flow forecasting, anomaly detection, and trend analysis. This gives your leadership team predictive insights to make proactive, data-driven decisions that drive profitability and efficiency. It’s not just about managing finances; it’s about optimizing them.

  3. How is user training handled for our team?

    Effective training is crucial for adoption and ROI. We include comprehensive training sessions tailored to the specific roles within your organization as part of our implementation process. Our experts will guide your finance, procurement, and management teams on how to leverage the system's full capabilities. We also provide detailed documentation and can arrange for follow-up sessions as needed. Our goal is to ensure your team is not just using the software, but mastering it.

  4. What kind of data is synchronized with the ERP?

    We synchronize all critical e-commerce data to create a seamless operational flow. This includes live inventory levels, customer-specific pricing, new customer account creation, sales order processing, and shipping status updates. Essentially, any data point relevant to an online transaction is connected directly to your ERP. This comprehensive synchronization ensures that your storefront and your back office are always in perfect alignment, eliminating manual reconciliation and improving overall business intelligence.

  5. What is the cost of an ERP-integrated storefront?

    Our pricing is transparent and value-driven, tailored to the complexity of your ERP integration and feature requirements. We provide a firm, fixed-price quote after our initial discovery call. This ensures there are no surprises or hidden fees down the line. The key benefit? You pay one flat monthly fee, with no setup fee. We are confident in our ability to deliver a solution that meets your exact needs and drives significant ROI.

  6. What do you need from my team to get started?

    To kick off the project, we primarily need access to a key stakeholder for decision-making and your technical team for ERP documentation or API access. We'll need your product data, content, and branding guidelines to ensure the storefront aligns with your business identity. Our project managers make the process efficient, providing clear checklists and communication channels to minimize the time commitment required from your team, allowing you to focus on your core operations.

  7. Can you migrate data from my old e-commerce site?

    Yes, we can manage the migration of essential data from your previous platform. This typically includes customer accounts, order history, and product content that isn't already housed in your ERP. Our team will develop a clear migration strategy to ensure a smooth transition with minimal disruption. We map data fields carefully to maintain integrity, so you can launch your new, powerful ERP-connected store without losing valuable historical information or impacting your customer experience.

  8. What are the AI capabilities of your manufacturing software?

    We can integrate powerful AI and machine learning capabilities to drive operational excellence. This includes predictive maintenance alerts for machinery, AI-driven demand forecasting to optimize inventory, and intelligent production scheduling to maximize throughput. We can also implement machine vision for automated quality control on the production line. These AI features transform raw data into predictive insights, helping you make smarter, proactive decisions that reduce costs and boost efficiency.

  9. What kind of ongoing support do you offer after launch?

    We offer flexible post-launch support and maintenance packages tailored to your needs. These can include technical support for your team, proactive system monitoring, security updates, and performance tuning. While we manage your platform end-to-end and are free to manage it yourself, our optional support plans ensure your system remains secure, efficient, and aligned with your business needs long-term. We are committed to being a reliable technology partner for the life of your software.

  10. Can the system manage Bill of Materials (BOM) and routing?

    Absolutely. We build robust modules for managing complex, multi-level Bills of Materials (BOMs) and production routings. Our systems allow for easy creation, version control, and duplication of BOMs, linking them directly to inventory and procurement. You can define precise manufacturing steps, work centers, and labor requirements in your routings to ensure accurate job costing and efficient production scheduling. This provides the foundational control needed for any serious manufacturing operation.

04Index
06Start here

See Field Service Management Software running on Connectify, on your data.

Book a free 30-minute strategy call. We'll map your operation, define which modules make sense on day one, and show you exactly what you'd get.

  • Monthly base + 1% of eligible revenue
  • Unlimited builds
  • Month-to-month

No commitment. No sales pressure.