What happens if QuickBooks Online changes their API after we go live?
Our SRE team monitors QuickBooks Online change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the QuickBooks Online surface.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Phoenix, Arizona. After go-live, the QuickBooks Online adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The QuickBooks Online adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
Does it work with our existing QuickBooks Online licenses?
Yes — the adapter rides on top of your existing QuickBooks Online subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Can the QuickBooks Online adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your QuickBooks Online tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.