What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Allentown, Pennsylvania. After go-live, the Salesforce Commerce Cloud adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Salesforce Commerce Cloud surface.
How long does the Salesforce Commerce Cloud integration take to ship?
Our standard window is thirty days from signed scope to live Salesforce Commerce Cloud adapter in production, plus a one-week monitored stabilization phase. For Allentown, Pennsylvania, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Do we own the integration code at the end?
Yes. The Connectify Salesforce Commerce Cloud adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
What happens if Salesforce Commerce Cloud changes their API after we go live?
Our SRE team monitors Salesforce Commerce Cloud change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
Does it work with our existing Salesforce Commerce Cloud licenses?
Yes — the adapter rides on top of your existing Salesforce Commerce Cloud subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.