What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Scranton, Pennsylvania. After go-live, the SAP Business One adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The SAP Business One adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
Can the SAP Business One adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your SAP Business One tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
Is this a packaged SAP Business One connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
What happens if SAP Business One changes their API after we go live?
Our SRE team monitors SAP Business One change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
Do we own the integration code at the end?
Yes. The Connectify SAP Business One adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.