What happens if SAP S/4HANA changes their API after we go live?
Our SRE team monitors SAP S/4HANA change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
How long does the SAP S/4HANA integration take to ship?
Our standard window is thirty days from signed scope to live SAP S/4HANA adapter in production, plus a one-week monitored stabilization phase. For Glendale, Arizona, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Does it work with our existing SAP S/4HANA licenses?
Yes — the adapter rides on top of your existing SAP S/4HANA subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Do we own the integration code at the end?
Yes. The Connectify SAP S/4HANA adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
Can the SAP S/4HANA adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your SAP S/4HANA tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
Is this a packaged SAP S/4HANA connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.