Does it work with our existing ShipStation licenses?
Yes — the adapter rides on top of your existing ShipStation subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the ShipStation surface.
What happens if ShipStation changes their API after we go live?
Our SRE team monitors ShipStation change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
How long does the ShipStation integration take to ship?
Our standard window is thirty days from signed scope to live ShipStation adapter in production, plus a one-week monitored stabilization phase. For Bakersfield, California, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Is this a packaged ShipStation connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
Do we own the integration code at the end?
Yes. The Connectify ShipStation adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.