Do we own the integration code at the end?
Yes. The Connectify Square adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
Can the Square adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your Square tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
Is this a packaged Square connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
Does it work with our existing Square licenses?
Yes — the adapter rides on top of your existing Square subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
What happens if Square changes their API after we go live?
Our SRE team monitors Square change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
How long does the Square integration take to ship?
Our standard window is thirty days from signed scope to live Square adapter in production, plus a one-week monitored stabilization phase. For Peoria, Arizona, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.