Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the UPS surface.
Does it work with our existing UPS licenses?
Yes — the adapter rides on top of your existing UPS subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Is this a packaged UPS connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
What happens if UPS changes their API after we go live?
Our SRE team monitors UPS change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Pittsburgh, Pennsylvania. After go-live, the UPS adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How long does the UPS integration take to ship?
Our standard window is thirty days from signed scope to live UPS adapter in production, plus a one-week monitored stabilization phase. For Pittsburgh, Pennsylvania, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.