What happens if USPS changes their API after we go live?
Our SRE team monitors USPS change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The USPS adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Fort Worth, Texas. After go-live, the USPS adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How long does the USPS integration take to ship?
Our standard window is thirty days from signed scope to live USPS adapter in production, plus a one-week monitored stabilization phase. For Fort Worth, Texas, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Can the USPS adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your USPS tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
Does it work with our existing USPS licenses?
Yes — the adapter rides on top of your existing USPS subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.