How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Xero adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Philadelphia, Pennsylvania. After go-live, the Xero adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How long does the Xero integration take to ship?
Our standard window is thirty days from signed scope to live Xero adapter in production, plus a one-week monitored stabilization phase. For Philadelphia, Pennsylvania, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
What happens if Xero changes their API after we go live?
Our SRE team monitors Xero change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
Does it work with our existing Xero licenses?
Yes — the adapter rides on top of your existing Xero subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Xero surface.