Order Management System in Bixby, Oklahoma
Order management software for Bixby brands. Unified lifecycle across storefront, B2B, marketplaces, split shipments and returns.
How Order Management works inside E-Commerce
Eliminate Data Reconciliation And Manual Entry
Your team's time is too valuable to be spent manually reconciling orders between your e-commerce platform and your ERP. This swivel-chair work is a direct result of a disconnected architecture. With a Connectify storefront, an order placed online is an order created in your ERP—instantly and without human intervention. This eliminates transcription errors, frees up your customer service and finance teams for higher-value tasks, and ensures that what happens on your website is immediately reflected in your operational and financial systems. No more dueling spreadsheets.
Your ERP as the Single Source of Truth
Stop treating your ERP as a mere backend database. Our architecture promotes it to its rightful place: the single, authoritative source of truth for your entire commercial operation. By connecting your storefront directly, we eliminate the data drift, latency, and reconciliation errors inherent in middleware-based solutions. Every price, inventory level, and customer-specific term displayed online is a real-time reflection of your core business system. This isn't synchronization; it's a direct, live feed, ensuring operational integrity from click to shipment, with code that is yours to keep.
A Single View of Customer and Order
Fragmented customer data leads to fragmented customer experiences. When your e-commerce platform has one version of a customer's history and your ERP has another, service and sales suffer. Our direct integration consolidates all activity into the ERP, creating a single, authoritative record for every interaction, online or offline. This unified view empowers your teams with complete context, enabling more personalized marketing, more effective sales conversations, and faster problem resolution. It's the foundational step to building a truly customer-centric operation, powered by clean, centralized data.
De-Risk Your Digital Transformation Initiative
Embarking on a core system integration is a significant strategic and financial commitment. We remove the risk from this critical decision. You pay $0 until the fully integrated storefront is delivered and you approve the final product. This unique model ensures we are completely aligned with your success, motivating us to deliver a solution that meets your precise operational requirements before any capital is committed. We don't succeed until your new e-commerce channel is live, approved, and generating value for your business.
The End Of Manual Order Reconciliation
The hidden cost of a poorly integrated e-commerce system is the payroll hours spent manually fixing things. When an order fails to sync, or inventory mismatches cause a backorder, someone has to investigate and manually enter data. This operational drag scales with your success. An ERP-direct storefront writes orders directly and atomically into your system of record, making reconciliation obsolete. An order placed online is an order in the ERP—instantly and correctly. Reallocate your team's time from fixing errors to serving customers.
A Single Authoritative Source For Tax Calculations
Managing sales tax compliance across multiple jurisdictions is a significant burden. Your ERP is already configured to handle these complex tax rules and nexus requirements. Instead of replicating this logic in a separate e-commerce plugin—creating another point of failure—our solution leverages the ERP's native tax calculation engine directly. This ensures every online order has the correct tax applied, every time. It simplifies remittance, reduces audit risk, and guarantees consistency between your online sales channel and all other business operations, streamlining financial reporting.
Frequently Asked Questions
How do you ensure our financial data is secure?
Security is our highest priority. We implement multi-layered security protocols, including end-to-end data encryption, role-based access controls, and regular vulnerability assessments. Our infrastructure is designed to meet rigorous compliance standards, safeguarding your sensitive financial information against unauthorized access and cyber threats. We build your system on a secure, resilient foundation so you can operate with complete confidence that your critical business data is protected around the clock.
How does the system handle multi-currency transactions?
Our ERP & Finance Core is built for global business, with robust multi-currency capabilities. The system can process transactions, manage accounts, and generate financial reports in multiple currencies seamlessly. It automates currency conversions using real-time exchange rates, simplifies international accounting, and ensures compliance with global financial standards. This feature provides a clear and accurate financial picture of your entire operation, no matter where you do business.
Can the ERP manage project accounting and job costing?
Yes, absolutely. For project-based businesses, our ERP & Finance Core provides powerful project accounting and job costing modules. You can track project-specific expenses, labor costs, and revenues in real-time. This allows for precise budget management, profitability analysis on a per-project basis, and more accurate future bidding. The system consolidates all project financial data, giving you the granular visibility needed to ensure every project is a profitable one.
Can you integrate with my specific ERP system?
Yes. Our expertise lies in creating bespoke connections to a wide range of ERP systems, from industry leaders to custom-built solutions. We work directly with your ERP's architecture to build a seamless, real-time data bridge. Our process involves a thorough discovery phase to understand your specific system and business logic. This ensures your new e-commerce storefront functions as a true extension of your core operations, delivering unparalleled accuracy and efficiency from day one.
How does data sync between the store and our ERP?
Our direct integration ensures data syncs in real-time, bi-directionally. When a customer places an order online, it's instantly created in your ERP. When you update inventory levels or pricing in the ERP, it's immediately reflected on your storefront. This eliminates lags and discrepancies, preventing overselling and ensuring customers see the most accurate information. This live connection is the core of our service, providing a single, reliable source of truth across your entire business.
Will this replace our current ERP system?
Absolutely not. Our service is designed to enhance and extend the power of your existing ERP, not replace it. We view your ERP as the central nervous system of your business. Our e-commerce storefront acts as the public-facing interface, connecting directly to that system. This approach leverages the investment you've already made in your ERP while expanding its capabilities into the digital marketplace, creating a unified and highly efficient operational ecosystem for your business.
What is the cost of an ERP-integrated storefront?
Our pricing is transparent and value-driven, tailored to the complexity of your ERP integration and feature requirements. We provide a firm, fixed-price quote after our initial discovery call. This ensures there are no surprises or hidden fees down the line. The key benefit? You pay $0 until you have reviewed and fully approved the completed storefront. We are confident in our ability to deliver a solution that meets your exact needs and drives significant ROI.
Can you build custom features for our specific industry?
Definitely. We don't believe in one-size-fits-all solutions. Our core strength is building custom features tailored to your unique business needs and industry requirements. Whether you need complex product configurators, B2B quoting tools, or tiered pricing for wholesale customers, our team can build it. We translate your operational challenges into powerful, integrated digital tools. Since we manage your platform end-to-end, the possibilities for customization are virtually limitless, ensuring a perfect fit for your business.
What kind of support do you offer after launch?
After launch, we provide a 30-day warranty period to address any potential bugs. Beyond that, we offer optional, flexible support and maintenance packages tailored to your needs. These can cover everything from technical assistance and security updates to feature enhancements. Because we manage your platform end-to-end, you are never locked into a mandatory support contract with us. You have the freedom to choose the level of support you need or even use your own internal team.
Who owns the operational data that my company generates?
You retain 100% ownership of your data. The software we build is a tool to help you manage your operations, but the information you input and generate—including production metrics, customer lists, and inventory data—belongs exclusively to you. We ensure you have easy access to export or back up your data at any time. Our role is to be the custodian of the technology, not the owner of your valuable business intelligence.