Omnichannel Customer Experience
Continuous context across every channel the customer uses.
- omnichannel support platform
- cx platform
- multichannel support software
- unified customer experience
- Capability
- Omnichannel
- Related modules
- 6
- Configured in
- 30 days
- Billing
- Monthly plan, no setup fee
One flat monthly plan
- Unified Inbox
- WhatsApp Integration
- Voice Operations
- Ticket Management
- Customer Timeline
- Knowledge Base
- Omnichannel
Active Data Pathway Blueprint
- Ingest
- Omnichannel
- Reconcile
- Post
- Close
Dynamic ledger pathway tracing transactions through omnichannel processes.
Kickoff-to-Production in 30 Days
- Scope omnichannel
- Configure customer service workflows
- Run parallel cutover
- Approve & bill
How Connectify ships omnichannel in 30 days
What You Get On Day 30
- go-live
- 30d
- adapter uptime target
- 99.95%
- flexible plan
- Month-to-month
- monitored
- 24/7
Day-30 outcomes for Omnichannel
Always Included in Every Plan.
No hidden support fees, no server headaches. We handle everything needed to keep your business operating smoothly.
Fully Managed Infrastructure
IncludedSecure cloud hosting, daily backups, server admin, and edge CDN delivery. We absorb all scaling complexity.
Continuous Customization
IncludedWe program and maintain all custom coding, features, screen adaptations, and workflows under your month-to-month flat plan.
All Requests Included
IncludedYour monthly base subscription fee plus 1% of eligible company revenue covers all ongoing support, feature developments, and operational updates.
Dedicated Cloud Architecture
IncludedYour platform runs on robust, dedicated enterprise cloud instances optimized specifically for your traffic and workload.
Continuous Maintenance
IncludedDaily vulnerability scans, package upgrades, and security patching at no extra cost to protect your database.
Staging & Review Sites
IncludedTest and approve new screens safely in isolated preview staging environments before syncing them live.
Omnichannel across the USA
- Omnichannel in North Charleston, South Carolina
- Omnichannel in Milford, Connecticut
- Omnichannel in Charlotte, North Carolina
- Omnichannel in Lakeville, Minnesota
- Omnichannel in Grants Pass, Oregon
- Omnichannel in Evansville, Indiana
- Omnichannel in Phoenix, Arizona
- Omnichannel in Shelton, Connecticut
- Omnichannel in Germantown, Maryland
- Omnichannel in Bowling Green, Kentucky
- Omnichannel in Niagara Falls, New York
- Omnichannel in Apex, North Carolina
- Omnichannel in Papillion, Nebraska
- Omnichannel in Cordova, Alaska
- Omnichannel in Chesterfield, Missouri
Monthly plan. No setup fee.
Tell us how omnichannel works in your business today. We configure it inside Customer Service and run a parallel cutover. One flat monthly plan, no setup fee.