Customer Support Software Natively Connected to Your ERP
Omnichannel inbox, ticket SLAs, knowledge base — with the full customer ERP timeline in view.
Spec sheet
Connectify Relay
- System
- Connectify Relay
- Service
- Customer Support Software
- Configured for
- 19 industries
30Days to a live system
Monthly base + 1% of eligible revenueWhy Operators Choose Customer Support Software
Quantifying The ROI Of Process Automation
Investing in custom finance software isn't an expense; it's a direct path to measurable ROI. By automating tasks like invoice processing, expense reporting, and financial consolidation, you unlock significant operational savings. Calculate the value of reduced labor costs, the financial impact of eliminating costly errors, and the benefits of faster cash collection cycles. Our model de-risks this investment entirely. Pricing is one monthly plan, with no setup fee and no per-module charges.
Automate Complex Multi-Entity And Intercompany Accounting
For enterprises with multiple subsidiaries, managing intercompany transactions and producing consolidated financial statements is a major source of manual effort and potential errors. Our platforms are purpose-built to automate this complexity. We establish clear rules for intercompany loans, service fees, and transfer pricing, ensuring transactions are recorded accurately and eliminated properly upon consolidation. The system generates real-time consolidated reports, giving you a clear and accurate financial picture of the entire organization without the weeks of manual spreadsheet work typically required at period-end.
Calculate The True Cost Of Disconnected Systems
The ROI of an integrated storefront extends far beyond top-line revenue. You must consider the soft costs of disconnected systems: labor hours spent on manual data reconciliation, revenue lost to stockouts caused by inventory lag, and the high cost of correcting fulfillment errors. A direct ERP connection mitigates these hidden operational expenses, driving significant and measurable improvements to your bottom-line margin. It's an investment in efficiency that pays dividends across finance, operations, and customer service departments.
Bridge Your Legacy ERP to the Modern Web
Your battle-tested ERP system is the heart of your operation, but it wasn't built for the modern, web-based world. A 'rip and replace' project is a high-risk, multi-year endeavor. We offer a more pragmatic solution. Our B2B platform includes a flexible integration layer designed to communicate seamlessly with legacy and on-premise ERPs. We extract the necessary data on pricing, inventory, and order logic without requiring a full-scale modernization of your core system. This allows you to deliver a world-class digital experience to your customers while maximizing the investment in your existing infrastructure.
Your Custom Platform Deployed In 30 Days
Enterprise software projects are notorious for endless timelines and scope creep. We operate differently. Our rapid development framework allows us to configure, customize, and deploy your dedicated construction management platform in just 30 days. We don't sell you a rigid, one-size-fits-all solution. Instead, we build your specific workflows directly into the system from day one. You get a tool tailored to your exact operational needs, delivered on a schedule that provides immediate value instead of forcing you to wait quarters or even years for a return on your investment.
Integrate Modern BI With Your Legacy Systems
A 'rip and replace' strategy for your core systems is rarely feasible or cost-effective. Our expertise lies in integrating modern business intelligence capabilities with your existing legacy infrastructure, including mainframes and proprietary databases. We build custom connectors and data pipelines that carefully extract valuable information without disrupting critical operations. This allows you to gain the benefits of advanced analytics and visualization while maximizing the ROI of your established technology investments. We bridge the old and the new to create a unified view of your entire operational landscape.
A Financial Model That De-Risks Your Investment
We've inverted that model. You pay one flat monthly fee, with no setup fee. You see the finished product and confirm its value before it ever hits your balance sheet. Since we manage your platform end-to-end, this becomes a depreciable asset, not an endless operational expense. It's a fiscally responsible approach to acquiring a powerful strategic capability without the typical financial exposure.
Capture And Structure Off-Hours Business Opportunities
Your business doesn't stop when your office closes, and neither do your customers' needs. Voicemail is an ineffective tool that creates response delays and loses valuable context. Our AI receptionist works around the clock to engage every single caller, capturing detailed information, qualifying sales leads, or creating support tickets in real time. Instead of returning to a backlog of vague voicemails, your team starts the day with a queue of structured, actionable opportunities. This immediately converts your after-hours call traffic from a liability into a systematically captured revenue stream.
Frequently Asked Questions
How much does a custom ERP system cost?
Our pricing is transparent and based on the specific scope and complexity your business requires. We provide a clear, fixed-price quote after our initial discovery process. The best part? Billing is monthly, with no setup fee.
What kind of AI capabilities are included?
Our ERP & Finance Core leverages AI to transform your financial data into a strategic asset. We integrate intelligent automation for tasks like invoice processing and reconciliation, reducing manual effort and errors. The system also provides AI-powered analytics for cash flow forecasting, anomaly detection, and trend analysis. This gives your leadership team predictive insights to make proactive, data-driven decisions that drive profitability and efficiency. It’s not just about managing finances; it’s about optimizing them.
What kind of data is synchronized with the ERP?
We synchronize all critical e-commerce data to create a seamless operational flow. This includes live inventory levels, customer-specific pricing, new customer account creation, sales order processing, and shipping status updates. Essentially, any data point relevant to an online transaction is connected directly to your ERP. This comprehensive synchronization ensures that your storefront and your back office are always in perfect alignment, eliminating manual reconciliation and improving overall business intelligence.
Do you offer financing or payment plans?
There is no setup fee; you pay a single flat monthly plan. For the final project cost, we typically require payment upon delivery. This "approve first, pay later" approach demonstrates our commitment to delivering exceptional quality and building a trusted partnership from the very beginning of our engagement.
Is the connection to my ERP secure?
Absolutely. Securing the data channel to your ERP is a top priority. We use secure, encrypted communication protocols such as VPNs or dedicated APIs with robust authentication and authorization measures. We work closely with your IT team to ensure the connection method aligns with your existing security policies and infrastructure. This creates a private, protected tunnel for data exchange, safeguarding your sensitive business information from unauthorized access and ensuring the integrity of your operations.
Can I cancel the project midway through?
Billing is monthly, with no setup fee. This "approve first, pay later" policy ensures that we are fully aligned with your goals from start to finish. Our 30-day delivery timeline and transparent process are designed to give you confidence and peace of mind, making the need for cancellation highly unlikely.
What is the main benefit of direct ERP integration?
The primary benefit is creating a single, automated source of truth for your entire business. This eliminates costly manual data entry errors, ensures customers see real-time inventory and pricing, and dramatically streamlines order fulfillment. The result is a massive boost in operational efficiency, improved customer satisfaction, and a scalable foundation for growth. It transforms your e-commerce platform from a simple sales channel into a fully integrated, intelligent extension of your core business operations.
How much does a custom MRP system cost?
We provide a fixed, transparent quote based on your specific operational needs, so you know the full cost upfront. Pricing is one flat monthly plan with no setup fee. This de-risks your investment and guarantees the solution meets your exact specifications before you commit a single dollar. We focus on delivering tangible value that provides a clear return on investment, making custom software accessible and predictable for your manufacturing business.
What is the timeline for developing manufacturing software?
Our agile development process is engineered for rapid results. We guarantee delivery of your custom manufacturing or MRP software within an aggressive 30-day timeline. This accelerated deployment minimizes disruption to your operations and allows you to realize benefits almost immediately. We get a powerful, tailored solution into your hands faster than any traditional development firm, giving your business a significant competitive advantage and a swift return on investment.
What are the AI capabilities of your manufacturing software?
We can integrate powerful AI and machine learning capabilities to drive operational excellence. This includes predictive maintenance alerts for machinery, AI-driven demand forecasting to optimize inventory, and intelligent production scheduling to maximize throughput. We can also implement machine vision for automated quality control on the production line. These AI features transform raw data into predictive insights, helping you make smarter, proactive decisions that reduce costs and boost efficiency.
Customer Support Software Built Specifically For
- Customer Support Software for HVAC Contractors
- Customer Support Software for Electronics Stores
- Customer Support Software for Direct-to-Consumer (DTC) Brands
- Customer Support Software for Online Electronics Sellers
- Customer Support Software for Online Food & Beverage Brands
- Customer Support Software for HVAC Companies
- Customer Support Software for Security System Companies
- Customer Support Software for Medical Clinics
- Customer Support Software for IT Services Companies (MSPs)
- Customer Support Software for Universities & Colleges
- Customer Support Software for Online Learning Platforms
- Customer Support Software for B2B SaaS Companies
- Customer Support Software for B2C SaaS Companies
- Customer Support Software for Mobile App Companies
- Customer Support Software for Cybersecurity Firms
- Customer Support Software for Game Studios
- Customer Support Software for Property Management Companies
- Customer Support Software for Tax Preparation Firms
- Customer Support Software for Credit Unions
Specialized Customer Support Software Modules
- Unified Inbox Software
- WhatsApp Business Integration
- Voice Operations Software
- Ticket Management Software
- Customer Timeline Software
- Knowledge Base Software
- Omnichannel Customer Experience
- AI Phone Number & Call Routing
- Voice CRM & Call Timeline
- 100% AI Phone Auto-Attendant
- Call Sentiment, Recording & QA
- AI Sales Calls & Lead Qualification
See Customer Support Software running on Connectify, on your data.
Book a free 30-minute strategy call. We'll map your operation, define which modules make sense on day one, and show you exactly what you'd get.
- Monthly base + 1% of eligible revenue
- Unlimited builds
- Month-to-month
No commitment. No sales pressure.
