Can the Adobe Commerce (Magento) adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your Adobe Commerce (Magento) tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Adobe Commerce (Magento) adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
Does it work with our existing Adobe Commerce (Magento) licenses?
Yes — the adapter rides on top of your existing Adobe Commerce (Magento) subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
What happens if Adobe Commerce (Magento) changes their API after we go live?
Our SRE team monitors Adobe Commerce (Magento) change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Albany, New York. After go-live, the Adobe Commerce (Magento) adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
Is this a packaged Adobe Commerce (Magento) connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.