What happens if Adobe Commerce (Magento) changes their API after we go live?
Our SRE team monitors Adobe Commerce (Magento) change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Buffalo, New York. After go-live, the Adobe Commerce (Magento) adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
Does it work with our existing Adobe Commerce (Magento) licenses?
Yes — the adapter rides on top of your existing Adobe Commerce (Magento) subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Do we own the integration code at the end?
Yes. The Connectify Adobe Commerce (Magento) adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
Can the Adobe Commerce (Magento) adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your Adobe Commerce (Magento) tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Adobe Commerce (Magento) surface.