What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Syracuse, New York. After go-live, the Infor CloudSuite adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
Does it work with our existing Infor CloudSuite licenses?
Yes — the adapter rides on top of your existing Infor CloudSuite subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Infor CloudSuite surface.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Infor CloudSuite adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
Can the Infor CloudSuite adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your Infor CloudSuite tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.
How long does the Infor CloudSuite integration take to ship?
Our standard window is thirty days from signed scope to live Infor CloudSuite adapter in production, plus a one-week monitored stabilization phase. For Syracuse, New York, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.