How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Infor CloudSuite adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
What happens if Infor CloudSuite changes their API after we go live?
Our SRE team monitors Infor CloudSuite change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Infor CloudSuite surface.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Yonkers, New York. After go-live, the Infor CloudSuite adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
Do we own the integration code at the end?
Yes. The Connectify Infor CloudSuite adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
Is this a packaged Infor CloudSuite connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.