Does it work with our existing Zoho CRM licenses?
Yes — the adapter rides on top of your existing Zoho CRM subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Zoho CRM surface.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Zoho CRM adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
Is this a packaged Zoho CRM connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Fresno, California. After go-live, the Zoho CRM adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
Can the Zoho CRM adapter handle our custom fields?
On first connection the adapter discovers every custom field, custom object and custom workflow inside your Zoho CRM tenant and presents them as first-class mappings — you decide which to mirror, which to ignore, and which to enrich.