Does it work with our existing Zoho CRM licenses?
Yes — the adapter rides on top of your existing Zoho CRM subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Zoho CRM adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Scranton, Pennsylvania. After go-live, the Zoho CRM adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How long does the Zoho CRM integration take to ship?
Our standard window is thirty days from signed scope to live Zoho CRM adapter in production, plus a one-week monitored stabilization phase. For Scranton, Pennsylvania, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Will this break our existing reports?
No. The adapter writes through a versioned schema layer with full lineage. Existing reports, BI extracts and Excel pivot-tables keep working unchanged while new fields and new objects are added behind the scenes for the Zoho CRM surface.
Do we own the integration code at the end?
Yes. The Connectify Zoho CRM adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.