Do we own the integration code at the end?
Yes. The Connectify Zoho CRM adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
How long does the Zoho CRM integration take to ship?
Our standard window is thirty days from signed scope to live Zoho CRM adapter in production, plus a one-week monitored stabilization phase. For Austin, Texas, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Does it work with our existing Zoho CRM licenses?
Yes — the adapter rides on top of your existing Zoho CRM subscription. We use service-principal or OAuth M2M credentials so the integration never burns a named-user seat and never pushes you into a higher tier.
What happens if Zoho CRM changes their API after we go live?
Our SRE team monitors Zoho CRM change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
Is this a packaged Zoho CRM connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Austin, Texas. After go-live, the Zoho CRM adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.