A Connectify-owned Twilio adapter, not a packaged connector
Our team closes that gap by keeping the Twilio adapter inside our own runtime, monitored by our SRE rotation and updated as Twilio Inc. ships breaking changes. That means the field maps, sync cadences, and replay rules are shaped to your exact data model — including Verify API for OTP and second-factor flows and TaskRouter routing for human + AI hybrid queues. For teams in Allentown, the difference shows up the first time the upstream API throws a 500 — the adapter retries, journals the failure, and never silently swallows a transaction.
