A Connectify-owned Twilio adapter, not a packaged connector
The platform handles that by keeping the Twilio adapter inside our own runtime, monitored by our SRE rotation and updated as Twilio Inc. ships breaking changes. That means the field maps, sync cadences, and replay rules are shaped to your exact data model — including TaskRouter routing for human + AI hybrid queues and TaskRouter routing for human + AI hybrid queues. For teams in Philadelphia, the difference shows up the first time the upstream API throws a 500 — the adapter retries, journals the failure, and never silently swallows a transaction.
