What happens if Zoho CRM changes their API after we go live?
Our SRE team monitors Zoho CRM change announcements and rolls compatibility updates inside our maintenance retainer. If a breaking change ships, we own the migration; you don't pay extra to stay current and you don't field calls from the vendor.
What does pricing look like?
Implementation is fixed-fee with a $0-until-live guarantee for Buffalo, New York. After go-live, the Zoho CRM adapter runs on a flat monthly run-rate sized to message volume — no per-API-call gotchas, no per-seat surcharges, and a one-page exit clause.
How long does the Zoho CRM integration take to ship?
Our standard window is thirty days from signed scope to live Zoho CRM adapter in production, plus a one-week monitored stabilization phase. For Buffalo, New York, that includes a sandbox loop with your team, parallel-run reconciliation, and a documented runbook handed to your operations lead.
Is this a packaged Zoho CRM connector or a custom build?
It is a Connectify-owned adapter, not a third-party packaged connector. We maintain the code, we monitor the runtime, and the fields, hooks, and reconciliation rules are shaped to your exact data model — not a generic schema we hope matches.
Do we own the integration code at the end?
Yes. The Connectify Zoho CRM adapter ships with full source escrow rights — at any point you can request a snapshot of the code, configuration, and runbooks. We prefer you stay on our managed runtime, but you are never locked in.
How is data security handled?
Tokens and credentials live inside a hardware-backed secret store with audit logging on every read. The Zoho CRM adapter runs on isolated workers with deny-by-default egress, and every message is replayable from a tamper-evident journal for downstream forensics.